DATE: Wednesday 11th May 2022 @ 10:00am – 14:00pm

LOCATION: Sixways Stadium, Worcester, WR3 8ZE

There are still a few places left if you like to be part of the conversation. Please RSVP to Curtis Coulson ccoulson@chicltd.co.uk if you would like to attend or if you have any questions.

THE ISSUES

Operational challenges of managing disrepair have progressively increased in recent years for many social housing landlords.

For tenants, where there is a disrepair, this is obviously of real concern and one that needs urgent resolution. Policies, procedures and organisational culture need to ensure the response is rapid and the repair completed.

Many landlords are also now having to manage a response to what some see as a fee chasing activity for some legal firms. They may identify unknown or impractical disrepair cases, get issues resolved for residents, who are also compensated, but in the process cost the landlord significant fees.

So, is this any issue for your organisation? Are you sufficiently focussed to avoid disrepair claims, or has your workload increased to manage the claims as well as the repairs?

CHIC has arranged a ‘round table’ think tank session for our members and some supply chain partners to meet, share their experiences and consider together how this might be done differently.

We hope you will want to be part of this conversation. Attendance is free for all.

THE OUTCOME

CHIC will produce an article following the meeting, to be shared with the housing press, with our membership through a future edition of CHIC CHAT and to be showcased at our conference on 16th June. We do hope you can join us.

FORMAT OF THE DAY

09:30 – 10:00: Arrivals & Coffee

10:00 – 10:15: Chairs Introduction

10:15 – 10:25: Sponsor Presentation

10:25 – 10:30: Roundtable Question 1 

10:30 – 11:00: Group Discussions - Question 1 

11:00 – 11:30: Group Feedback / Question 2

11:30 – 11:45: Coffee

11:45 – 12:15: Roundtable Question 2 

12:15 – 12:45: Group Feedback - Question 2 

12:45 – 13:00: Open Forum – Conclusions

13:00 – 13:45: Lunch & Networking

13:45: Close