Annual Report
Though we all faced challenges due to the coronavirus pandemic, CHIC had a successful year supporting our members and partners. We have highlighted all of the positive outcomes from 2020/21 in a concise report for all of our stakeholders. Click on the link below for a digital copy our Annual Report.
The report includes performance statistics including our average fees and savings, the launch of our three new services - Facilities Management, Technology Solutions and Decarbonisation & Renewables, our Dynamic Purchasing System and the CHIC Order Management System (COMS).
New Services + Products
In the last edition, we announced our three new services as shown above. We continually review and update our services, all supported by underlying frameworks, contracts and DPS solutions, to respond to the requirements of our growing membership.
Decarbonisation & renewables
Find the solutions you need to help reduce your carbon footprint
As the housing sector moves towards the 2030 EPC C target and then progresses to the 2050 zero carbon objective, having a range of innovative advisors, suppliers and contractors will be increasingly important for CHIC’s members.
Technology Solutions
Smarter Asset Management Through Technology
CHIC recognises that there is an increasing range of smart technology solutions available to our members, to help them deliver great services for their customers. CHIC aims to provide a service that will enable members to access the technology products they need, to make asset management smarter.
Facilities Management
An essential part of ensuring the upkeep of homes, buildings and neighbourhoods.
CHIC’s frameworks and DPS allow our members to effectively manage their assets and estates, ensuring functionality, comfort, safety and efficiency of the built environment.
These services join our existing suite, all to offer members an asset management one stop shop.
We also updated the descriptions and FAQ’s for all CHIC's services. Click HERE to download our full brochure.
CHIC Products
CHIC recognises that we have an extensive list of services and underlying 'products' to offer and it can sometimes be confusing trying to find exactly what you need. As a better way to categorise member options, CHIC has developed CHIC Products. It is now easy to decipher which route to market best suits your requirements, now simply grouped by the related asset management and development works.
The CHIC Products below are now live on our website.
• Building Safety
• Compliance
• Consultancy
• Decent Homes
• Facilities Management
• Fire Safety
• Legal Services
• Major Works
• Merchant Services
• Minor Improvement Works
• Newbuild & Development
• Planned Materials
• Planned Works
• Telecoms
• Zero Carbon
You can search on the website by service, product or key words and find exactly what you need.
If you would like to discuss this in more detail, please get in touch with one of the member services team.
Stephen Sharman
Head of Member Services (Midlands & South East)
ssharman@chicltd.co.uk
Victoria Speakman
Head of Member Services (South West & Wales)
vspeakman@chicltd.co.uk
Joanne Heyes
Head of Member Services (North)
jheyes@chicltd.co.uk
Housing 2021 - Manchester
The CHIC team had a great time showcasing our new services at Housing 2021 earlier this month. We greatly appreciate all of the prospective and current members and supply chain partners who visited our stand during the event. The live demonstrations of the new CHIC Order Management System were received enthusiastically by attendees, who were impressed by the latest features.
We also had a great turnout to the speaking sessions. CHIC team members John Fisher and Luke Hurd had the pleasure of being involved in informative sessions on the Unlock Net Zero stage. CHIC is a founding sponsor of UNZ.
If you were at Housing2021 and didn’t get to speak to a member of the team, or you would like a demonstration of COMS, please send an email to aprice@chicltd.co.uk who will make the necessary arrangements.
Procurement
CHIC has recently completed the procurement of our 8 year Digital Asset Delivery Framework for advising, capturing, creating, hosting, and maintaining Digital Assets in respect of the built environment for our members.
Our ambition with this framework was to provide an environment where members can host digital data in one location. We therefore sought ready-made Digital Asset Management products that comply with the existing records management lifecycle, have enforced metadata standards and sharable internally and externally in a secure and controlled manner with anyone with an internet capability that has a requirement to view or use our data.
We are committed to not only ensuring ‘a Golden Thread of information’ about each of the Higher Risk Residential Buildings (HRRB), public buildings and large venues across our members asset portfolios but also providing support and assistance to them in their journey to get there. Our members key deliverables from Digital Asset Delivery are building safety, intelligent asset management, and future emissions reduction.
We have developed a solution that allows us to manage this content through its lifecycle more effectively and to integrate it with existing systems. It reflects the trend towards more mobile and flexible working, geared towards internal and external collaboration, and contributes to our commitment to make data open and accessible.
CHIC’s multi-provider framework can deliver our members the following support and services to enable them to transform their physical portfolio into a true Digital Asset – delivering huge value to all relevant users.
The Framework Agreement establishes partnerships with several providers that will have the in-house capability to complete any or all the following categories that we believe will deliver a comprehensive solution to our members.
The framework will consist of six Elements, as follows:
- Element 1 – Digital Advocate
- Element 2 – Digital Capture
- Element 3 – Digital Asset Creation
- Element 4 – Digital Asset Collation
- Element 5 – Digital Twin Platform
- Element 6 – Member Specific Development
The following organisations are available to access under the above Elements.
PCSG Ltd (Elements 1, 4, 5, 6) - A leading digital built-environment consultancy, always working towards their vision of infinitely smarter futures, unlocking value and building resilience into their projects and day-to-day operations.
Murphys GS (Elements 2, 3) - Captures, collates, verifies and governs geospatial data, providing critical surveys and data their clients need to work with confidence and maximise efficiencies across the project lifecycle. They provide certainty through a combination of three core strengths - people, process and technology.
Vantage UAV Ltd (Element 2) - A Global Drone Services and Solution Company providing viable functional data which allows clients to make informed decisions in a quicker, safer and more efficient way. They allow social landlords to be able to gather detailed building information on their stock to inform what remedial work may be required.
Illumar Ltd (Element 4) – Their housing data enterprise provides a centralised digital hub for data preparation, automation and validation creating a unified data layer - single version of the truth in respect of the data held by individual housing providers. The system provides cleansed data for the creation of Statutory returns and MI reporting.
Panacea Software (Elements 4, 6) - Their award-winning online software offers flexible and intelligent solutions to streamline project management, account management, procurement and reporting. It improves customer service delivery and gets rid of those low-value, time-consuming tasks so you can focus on your work priorities.
The Framework will provide national coverage across the United Kingdom (UK). If you would like to find out more, please contact jfisher@chicltd.co.uk
Staffing
We are pleased to welcome two new members of staff that have joined our team this month.
Joanne Heyes - Head of Member Services (North)
Joanne joins us from Alocura Limited and will be responsible for supporting all of our members in the North of England. She brings previous consortium experience and is looking forward to catching up with old contacts.
Biyageh Barry – Procurement Manager
The latest member of the procurement team, Biyageh has extensive experience in managing large procurement projects. He strengthens our procurement capability, to support members in delivering a range of framework procurements and call off contracts and DPS mini-competitions.
John Fisher, Chief Executive said “CHIC is delighted to welcome Joanne and Biyageh to the team. As CHIC grows we need to recruit experienced staff and continue to provide members with the high levels of service they expect. We now have a complete and appropriately skilled team to move CHIC into its next phase of service development.
