Alertacall is an award-winning technology provider, supplying to over 50 social housing providers. The company provides the most advanced alternative to hard wired alarm solutions, enabling landlords to completely reimagine how services are delivered in properties with older people and other needs individuals. They provide 2-way engagement between residents and their housing provider to create safe, secure and digitally connected homes.

At the core of their solution is the portable touchscreen provided to every home with a multi-network 4G SIM card. Their housing applications include: repairs reporting, messaging, video calling and the OKEachDay service. As the original inventors of the OKEachDay service, they provide a perfect combination of modern technology and proactive daily contact 365 days a year. The company’s technologies have since helped tens of thousands of older people to retain their independence, saved many lives and are also modernising sheltered housing schemes nationwide. Residents benefit from Alertacall's video calling and an innovative video door entry that can be used from an armchair. WiFi, smoke detectors and telecare peripherals can all be added to provide a lower cost, easy to install Digital Switchover solution.

Alertacall’s excellent work has been formally recognised as one of the very few organisations in the sector nationally to receive the prestigious Queen’s Award for Enterprise. This award is the highest accolade for UK businesses recognising and celebrating business excellence, with Alertacall demonstrating outstanding success in innovation. Dame Esther Rantzen has long been a supporter of Alertacall and said “It is wonderful to see Alertacall win the top business award, the prestigious Queen’s Award”

Alertacall Launches New Advisory Board

Alertacall has now launched a campaign to improve contact between housing providers and older people. Supporters of the campaign include Dame Esther Rantzen and Sir Norman Lamb, who support the campaign for better services which will also help reduce isolation and loneliness.

Dame Esther is well known as a campaigning journalist and broadcaster, as well as for founding ChildLine and The Silver Line Helpline for older people. Sir Norman served as Minister for Care and Support in the coalition government and was also chair of the Parliamentary Science and Technology Committee.

They will both sit on the Alertacall advisory board alongside other industry experts to help guide the work of the company. This includes creating systems that improve areas such as resident communications, digital self-service and occupancy tracking – whilst at the same time increasing regular human contact with daily calls and video technology.

 

As a result of this contact the technology Alertacall is also able to reduce social isolation and improve people’s mental and physical wellbeing.

 

Dame Esther Rantzen and James Batchelor from Alertacall

Dame Esther said: “It’s no secret that social isolation is a serious and growing issue for older people”.

 

“So many older people choose to live on their own because they want to retain their independence, but some find the loneliness that can accompany that has a major impact on their mental and physical health.

 

“Combine this with the pressures of the increased cost of living and concerns about their health and you’ve got a perfect storm causing stress for our older community. What Alertacall does is not only provide the means to create an outstanding management system through increased contact, but tackles these issues head on with smart technology which crucially also fulfils that essential need for human contact.

 

“I’m looking forward to furthering my relationship with Alertacall to create more positive change to these individuals’ lives.”

Long term campaigner for better mental health provision, Sir Norman Lamb said: “As a society we are becoming increasingly digitised but, for all the benefits technology can bring, it is essential we ensure people are not left behind and marginalised as a result.

 

“The work Alertacall does promotes independence for people with higher needs through innovation combined with recognising the timeless need for human contact. I think that’s a very powerful and important concept that will only become more valuable in the context of a population with a growing reliance on technology.

 

“I am very happy and enthusiastic to be part of the advisory board, guiding Alertacall in its ambition to help more and more people across the UK.”

 

Sir Norman Lamb and James Batchelor of Alertacall

James Batchelor, CEO and founder of Alertacall, said: “Alertacall’s focus has always been guided by creating positive change.

 

“It’s fantastic to have input from people like Esther and Norman who have dedicated their lives to making a real difference for some of the most vulnerable in our society, and who will help to guide Alertacall’s ongoing campaign to improve how housing providers digitally engage, but always in such a way that human contact is protected and encouraged too.”

 

For more information on Alertacall, its products and solutions please contact Alertacall’s Founder and CEO James Batchelor on james@alertacall.com or call 07814 756613.