CHIC Board Away Day
The CHIC Board met with the Senior Management Team in late February for their annual review of the Business Strategy.
CHIC has a strategy for 5 years from 2021 to 2026, so this is now mid-term. The purpose of the strategy is to ensure that CHIC continues to focus on supporting the needs and objectives of its members, as a member owned, not for profit procurement consortium.
CHIC’s Board consists primarily of member representatives who collectively keep the business focussed on sector priorities.
The Board concluded that the current strategy remains valid and focussed with key elements being:
- Primary focused on the affordable housing sector – but respond to requirements to support others
- Continue to provide focussed member services, to expand the support we give current members to improve the value each gets from CHIC
- Work nationally, including in the developed nations
- Keep providing technical and supply chain support – as a managed service
- Recover our costs through variable transaction fees – related to the scale and complexities of the contracts we support
- Continue to deliver direct Social Value outcomes to a value of 10% of CHIC’s fee income.
Annual Feedback Survey
CHIC would like to find out what you and your colleagues honestly think about our services and what it’s like working with us. We have asked an independent research firm (Fusion Insight & Strategy) to conduct the research on our behalf. Your individual responses will remain anonymous, so please be as frank as you can.
The research will be used to develop the services we provide and how we work with you in future.
The survey will take you no more than 5 minutes to complete and the closing date for the research is Thursday 21st March 2024. All those who take part in the research have the opportunity to enter a prize draw, the twenty winners of which will each receive a £25 Amazon e-gift voucher.
If you have not already responded to the survey, please do so now by clicking one of the links below.
I AM A MEMBER I AM A SUPPLY CHAIN PARTNER
CHIC Team Meeting
The team met in Birmingham recently for its regular 6 weekly team meeting to review how we are progressing in support of our members. We use the opportunity to provide strategic direction, take a dive into operational performance and review personal development.
We had great presentations from two of our newer team members. Rupal Bhojani, Catalogue Manager within the supply chain team, discussed the proposed Clean Heat Market Mechanism (CHMM). Administered by the Environmental Agency, the Government aid the UK in targeting 600k heat pumps to be installed annually by 2028 in its commitment to achieving Net Zero CO2 emissions, bringing many concerns and challenges for manufacturers.
We closed with a presentation from Adrian Hussain, our Head of Member Services (East), who delved into the procurement life cycle from an asset managers perspective, using examples from his previous roles working for local authority assets teams.
New and improved CHIC CHAT
You may have noticed that our monthly newsletter has received a makeover. Celebrating its 3 year anniversary, we thought it was time to give it a new look and feel, to better optimise your reading experience. We hope that you like the new look and we welcome your feedback.
