What you told us. What we've done. What comes next.
Your feedback continues to shape CHIC. Our 2026 stakeholder survey, the largest we have ever undertaken, gathered insights from 292 members and supply chain partners, highlighting what is working well, where we can improve and what matters most to those we support. The results show rising satisfaction and advocacy and the importance of collaboration whilst building strong relationships.
As we begin delivering our new five-year business plan, your feedback remains central to every decision we make. Discover the key findings and how your views will continue to influence CHIC’s priorities for the future.Read the report
Our Values
What drives everything we do at CHIC? Our new Mission, Vision and Values video highlights how we are supporting housing providers across the UK to improve homes, simplify procurement and deliver better outcomes for residents.
Members of our team discuss how our values of collaboration, value for money, innovation and sustainability shape our work and help members create homes that are safe, warm and fit for purpose.Watch the video to see how CHIC is making a difference.
This Month’s Housing Update:
Awaab's Law Phase 2 Extends Faster Repairs to More Safety Hazards
The Government has published guidance for Phase 2 of Awaab's Law, which comes into force on 30th November 2026. The next phase extends the legal requirements beyond damp and mould to include hazards such as electrical safety, fire, excess cold and heat, structural collapse, falls and domestic hygiene. Social landlords will be required to investigate and respond to these hazards within prescribed timescales, strengthening protections for around four million social housing tenants.
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Local Government Reorganisation Moves into Delivery Phase
The Government has confirmed the next stage of its Local Government Reorganisation programme, approving new unitary council structures across a further 14 areas in England. The reforms are designed to replace two-tier local government with single-tier authorities, strengthening accountability and supporting future devolution. Guidance has also been issued to help councils manage workforce transitions and maintain critical services during implementation.Read More
NAO highlights construction workforce challenge affecting housing delivery
The National Audit Office has highlighted significant skills pressures in the construction sector, warning that workforce shortages present risks to the government’s ambition to deliver 1.5 million homes. The NAO’s review of construction skills found that expanding the workforce and improving skills pipelines will be critical to meeting future housing and infrastructure commitments.
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Government Plans Single Construction Regulator to Improve Standards and Data Sharing
The Government published its response to the Single Construction Regulator consultation on 9th July 2026, confirming plans to create a more consistent and coordinated regulatory approach across the construction sector. The update sets out proposals to improve oversight of building safety, construction products and industry standards, including the introduction of consistent data standards to strengthen information sharing, accountability and regulatory decision making. The reforms aim to reduce fragmentation across the current system, improve safety and quality in the built environment, and provide greater confidence for residents, industry and regulators.Read More
Updates from our partners: Preparing for CCPI webinar
Our partners at CCPI will be hosting a webinar on 28th July at 1pm, providing a practical walkthrough of the CCPI assessment process. The session will cover everything from initial registration through to completion, as well as the ongoing requirements for maintaining registration. It is a useful opportunity for organisations looking to understand the process and prepare for assessment.
Click here to book your place
CHIC and CCPI partnership
CHIC is proud to be the first asset management and procurement consortium to join CCPI as a Demand Side Supporter. This partnership reflects our shared commitment to improving standards, transparency and accountability across the sector, supporting members and supply chain partners to deliver clearer, more consistent and effective communication.
Through our relationship with CCPI, CHIC continues to promote best practice and help organisations navigate the changing expectations around communication and responsible delivery.
