CHIC CHAT




CHIC Team Update

CHIC team now at full strength

Over the past 2 years, the CHIC team has progressively grown, to ensure that we can support our members and partners in delivering a wide range of customer services. With growth has come some changes to the team’s structure, to ensure we can deliver effective procurement solutions throughout the UK.

CHIC continues to deliver:

EFFECTIVE MEMBER REPORTING – data insights and focussed reports

CRITICAL FRIEND SUPPORT – regular review meetings and contract support

COMMERCIAL ADVICE – product and price catalogue management

CONTRACT NEGOTIATION – dedicated supply chain management

SOCIAL VALUE INVESTMENT – making a difference in local communities

Membership Services

Led by CHIC’s Director of Member Services Stephen Sharman, the member services team has grown and is now split into geographical zones, each with a dedicated Head of Member Services.
 
 
You can find full details of the CHIC team here https://www.chicltd.co.uk/contact
 
 

CHIC’s BOARD NEEDS A MEMBER SERVICES REPRESENTATIVE WITH FINANCIAL EXPERIENCE


CHIC’s Board comprises up to 11 directors, at least 8 of which are drawn from CHIC’s members. Whenever there is a vacancy the Board reviews its skills requirements against the overall range of the knowledge and expertise needed to ensure effective governance of a large member owned asset management and procurement consortium.

There is currently a vacancy for a MEMBER NOMINATED DIRECTOR WITH FINANCE EXPERIENCE.

CHIC’s Board meets four times a year, has one awayday and the annual conference. The role is not remunerated.

If your organisation is a member of CHIC and has a finance professional who may be interested in this role, please contact Chief Executive, John Fisher (jfisher@chicltd.co.uk)
 
 
 
 



Procurement

New CHIC eSourcing portal
Procurement and Tender Management

The new CHIC eSourcing portal was successfully launched on 1st November.

The award-winning e-Procurement portal is a comprehensive procurement system for all our members contracts for goods or services (Frameworks, DPS, RFQ, PQQ, etc), from e-tender through to call off and award, with real-time reporting and providing a clear and secure audit trail.

New suppliers can access and apply for any Dynamic Purchasing System (DPS) category on the CHIC eSourcing portal and in the first instance will need to register as a new supplier. This can be done by registering on the CHIC eSourcing platform at https://app.panacea-software.com/chic/Login.aspx


Once registered, submit a Request to Participate (RTP) via ‘Participate’ ‘Register Interest’, which will take you to the relevant DPS, where the online selection questionnaire can be completed, including selection of the required categories and provision of references.

In order to receive an Invitation to Tender (ITT), all potential suppliers will need to be appointed to the relevant DPS’ as an ‘Approved Supplier’.

In the first instance, they will need to submit a RTP which will be evaluated (by CHIC – within 10 days of receipt) to establish general suitability and capability to provide the services under contracts awarded through a CHIC DPS. Firms will only be able to participate in tenders under a DPS after formal notification that they have been appointed to the relevant DPS.

Specific contracts are then awarded during a second ‘tender’ stage (Mini-Competition) of the process. For the Mini-Competition, the Employer must invite all suppliers within the relevant Category on the DPS to bid for the specific contract, this can be based on contract value and geographical location, for a specific Mini-Competition.

Please contact CHIC Procurement Operations for more information tenders@chicltd.co.uk

If you would like more information or a demonstration of the new eSourcing Portal, the CHIC Procurement Team will be holding a workshop and one-to-one sessions at the CHIC Conference & Exhibition in Telford, on Wednesday 24th May 2023. You can book your place now



HOMES UK

COME AND VISIT THE CHIC COMMUNITY

HOMES UK: 23-24 November 2022, ExCeL, London

Ocean Media advertises HOMES UK as ‘an unmissable event for asset management, development and sustainability professionals. Housing providers face unprecedented pressure on their business plans to simultaneously address: net zero targets, building safety regulations, boosting housing supply, tackling disrepair and supporting tenants’.

HOMES UK is designed to help asset management, development and sustainability professionals rise to the challenge.

REGISTER AS A DELEGATE

 

The CHIC COMMUNITY

This year, CHIC will be hosting a Pavilion 'CHIC Community' within the Unlock Net Zero Live area with our supply chain partners.

We wanted to act as a critical partner for our supply chain to engage with delegates on a more personal level, with a café meeting area where we can host meetings. CHIC’s space will be separated by a different carpet colour from surrounding stands.

 

Meet our supply chain partners who will be part of the CHIC Community

 

Drinks Reception

We will be raising a glass to our exhibitors to say thank you for their support at the close of Day 1 (Wednesday 23rd November at 16.30) of the event. This will be taking place in the main café area in the CHIC Community area, right on our doorstep.
 

 

This is an opportunity for you to meet CHIC’s team and some members which utilise CHIC’s services for their procurement activities, as well as a range of our supply chain partners. We welcome all members and non members of CHIC to join us for this celebration.

If this is of interest to you, please could you reply to ccoulson@chicltd.co.uk to secure your place

 



Supply Chain Feature

What is the Building Safety Bill?

The Building Safety Bill was first proposed in 2019 as part of the response to the Grenfell tragedy, which laid bare issues contained within some British residential properties. The central goals of the Building Safety Bill were to reform the regulatory system for buildings and to prioritise the safety of those within them, particularly in high-rise buildings.

It sought to make clear where the responsibility rested at every stage of the construction and maintenance process, and to strengthen sanctions for those who failed to reach the legal standards. After several drafts, and a series of amendments, the bill was made law as the Building Safety Act in April 2022.

What is the Golden Thread Within the Building Safety Bill?

First proposed within Dame Judith Hackitt’s interim report following the Grenfell fire, the golden thread is designed as a consistent line of important safety information for all buildings, covering design, building, and management. This golden thread will need to be thorough and stored to contemporary digital standards, ensuring that the original design of the building is adhered to and that the building is safe for residents.

This information must be in the hands of the duty holder, usually the building’s accountable person, and would need to be added to as necessary over a building’s life cycle. Establishing, contributing to, and maintaining the golden thread would be a legal duty. The golden thread information should also be provided to a building safety regulator at key gateways.

What Construction Information Would be Covered by the Golden Thread?

The golden thread would be started during the planning stages and would be updated with all relevant information from the design and construction processes, including all planning around building regulations and fire safety. In the Building Safety Bill proposal, the golden thread would also be retroactive, with the accountable person in an existing building expected to start a golden thread with all information available to them. In the case of a new building, the golden thread would be handed to the responsible person after the building work was complete.

All information relevant to the safety of the building and those within it would need to be added to the golden thread. This includes all registrations and certifications, safety case reports, and mandatory occurrence reports. If a building was being refurbished, all documents relating to building control applications would need to be added.

How Does the Building Safety Act Involve the Golden Thread?

The Building Safety Act is the final version of the Building Safety Bill, which was passed into law in April 2022. It contains differences from the various drafts of the Building Safety Bill, due to amendments during the consultation period. While the final version of the act does not specifically mention the golden thread as the Building Safety Bill and the Hackitt report both had, the central tenets of the idea remain in place.

The focus within the Building Safety Act is squarely on high-risk buildings (HRBs), which means residential buildings over 18 metres or seven stories, and also includes hospitals and care homes. Under the act, the owners of a building must be able to prove that safety has been at the forefront of the planning, construction, and long-term maintenance processes, and that all safety risks are being considered. This information will need to be maintained digitally. The standards required to meet these new regulations will be considerably more thorough than under previous laws.

What Else is in the Building Safety Act?

Alongside the requirements to have a golden thread of information, the Building Safety Act covers other key areas. Funding for vitally needed building changes is a key element, particularly the replacement of dangerous cladding. For cladding, there is a fund available specifically, the Building Safety Fund (BSF) which has over £5 billion available to replace non-ACM cladding. Other payments could be the responsibility of original developers, landlords, or leaseholders.

How Sentry Doors Ensures Golden Thread Compliance

We have recently launched a golden thread solution on all of our fire doors, partnering with leading fire door compliance solutions Door Data Systems to install a data tag within each door during manufacture. This means that every fire door produced by Sentry Doors will have a permanent digital record, easily accessed via an app. This full record of manufacture, installation, and maintenance will follow a fire door through its lifespan, ensuring that the accountable person within a building has easy access to the golden thread, and will be able to update it with any vital information as needed. Find out more about our golden thread compliance (link to https://sentrydoors.co.uk/golden-thread/)

Fully Certified Fire Doors For Social Housing

Sentry Doors produced bespoke fire doors for clients across the social housing industry. We work with major contractors, housing associations, and local authorities on projects of all sizes, building every fire door at our Doncaster factory. We produce both flat entrance doors and communal doors, both of which are certified with a BM TRADA Q-Mark. They can be built in bespoke sizes, with a huge range of customisation options. In our 30 years of operation, we have worked to test our doors to extreme levels, going above and beyond to ensure the best possible fire performance. Our doorsets can be manufactured for projects both small and large, with a consistent 6 to 8 week lead time.

If you need fully certified fire doors for a new building or to bring an existing building within fire safety standards, speak to a member of our team today about what we can do for you: https://sentrydoors.co.uk/contact/ or speak to one of the CHIC team at enquiries@chicltd.co.uk

 



CHIC Conference 2023

 

Connecting Housing Strategy to Operational Delivery

Effective strategic planning is important for every organisation, but this must connect effectively to operational teams. For asset management and development programmes to deliver best value, investment strategies must translate into efficient project delivery.

We want our 2023 CHIC Annual Conference and Exhibition to be all encompassing, providing learning and networking opportunity for all housing and construction professionals. Led by industry experts, each workshop will aim to share insights, best practice and how as a sector we can bridge the gap to ensure effective collaboration.  There will be a mix of panel discussions and presentations, so you can absorb the information in the best way for you. Workshops will be CPD accredited, to support stakeholders personal development.

The programme will cover topics such as:

  • The Disrepair Challenge
  • Constructing the Gold Standard for Procurement
  • Building Safety – Regulations and Best Practice
  • Delivering Net Zero – Wales Optimised Retrofit and England’s SHDF Programmes
  • UK Economic Analysis

 

 

THE EXHIBITION – NOW OPEN FOR REGISTRATIONS

Having outgrown our previous venue, we will be hosting our Annual Conference and Exhibition at the Telford Conference Centre on 24th May. This FREE event for delegates caters to housing, other public sector and construction professionals, with more than 500 delegates and over 50 Exhibitors expected in our new venue.

Bookings are now open for CHIC’s supply chain partners to showcase their services and products.

The conference will be followed by a fundraising awards dinner, hosted by CHIP, our new social value charity.

 

BOOK YOUR EXHIBITION SPACE

 

If you have any questions about the exhibition, please contact ccoulson@chicltd.co.uk

To book a free delegate place, please CLICK HERE

 



CHIP

Communities and Housing Investment in People (CHIP) is CHIC’s new aligned Charity. CHIP was formally launched in September.

As CHIP progresses through its first year in operation, we look forward to some exciting ventures and social value developments.

CHIP has successfully renewed CHIC’s former contracts with two Local Employment Groups, with the plan to secure two more by the end of this year. CHIP funds these groups to provide training and level two qualifications to those disadvantaged from the workplace, where the end goal is to ensure learners progress into sustainable, long-term employment. CHIP’s financial support provides positive, lasting outcomes for the lives of individuals that are helped into work. Once we have secured four groups, this will allow the number of individuals we support to grow beyond last year’s level. Look out for a detailed insight into one of these partners next month.

In addition, CHIP’s brand-new website is in the process of being created, which will enable us to advertise and share the work that CHIP is doing in local communities. This should be up and running by the end of this year and will enable users to not only learn more about CHIP’s work but will also open applications to the new Community Chest. This fund will allow local community groups to apply for small grants of up to £5,000 to support their individual projects.

The launch of the website will also enable nominations to be made for the CHIP awards. Winners will be announced at Telford International Centre on 24th May 2023, after the CHIC Conference & Exhibition. CHIP will host a fundraising dinner and will present awards, where there will be four categories:

• Apprentice of the Year
• High Achiever of the Year - Above & Beyond
• Social Value Employer of the Year
• Mentor of the Year

Look out for the opening of nominations, towards the end of this year, and be sure to nominate to ensure we can make CHIP’s first event a great success!

If you would like to find out more about CHIP, please get in touch with Emma Macaulay our Social Value Manager at emacaulay@chipcharity.org.uk



CHIC out and about

CHIC supports a range of industry events to promote CHIC’s services to current and new members throughout the year, along with working closely with our supply chain partners to get a better understanding of the internal operations, so we can provide a better service.
 
Mod Pods
 
 
As part of the wider development of the new CHIC Newbuild Framework, CHIC is keen to consult relevant stakeholders – members, contractors, consultants and MMC manufacturers in order to produce an optimal route to market, as recommended in the Conducting the Gold Standard report earlier in the year.
 
As well as holding two recent roundtable consultation events, we wanted the CHIC team to understand the MMC manufacturing process and to learn about some of the new technologies helping to reduce energy usage.
 
Sarah Davey, CHIC’s Head of Development, set up a visit for the CHIC team to the Mod Pods factory is Kenilworth.
 
Sarah Davey said ‘this was a great opportunity to see how the newbuild sector is starting to embrace both new technology generally and to accept that offsite construction is quicker, more energy efficient and better for local residents!”
 
Mod Pods are available now via CHIC’s Development DPS. Please contact Sarah sdavey@chicltd.co.uk for further information.
 
 
Solar & Storage Live
 
 
Great discussions were held at Solar & Storage LIVE. CHIC’s Chief Operating Officer, Luke Hurd was delighted to join the panel discussion along with Stuart Elmes (Viridian Solar), Claire Bailey-Jones (Novus Property Solutions), Sarah Daly (Turner and Townsend), Ian Mather (PH Jones LTd). The session as chaired by Chris Seeley (Ark Consultancy).
 
If you want to discuss what your organisation should be doing about The Second Wave of the Social Housing Decarbonisation Fund (SHDF) with one of the CHIC team, please get in touch at enquiries@chicltd.co.uk
 
 
 
NHF Asset Management Conference
 
 
The CHIC team enjoyed the opportunity to meet with our members and supply chain partners at the National Housing Federation Asset Management & Maintenance conference over the 2-day event. There have been some exciting developments at CHIC over the last few months which were welcomed by delegates.
 
 
 
ProcureX Wales
 
 
CHIC was delighted to be exhibiting at Procurex Wales, to explain how CHIC is helping to deliver warmer and safer homes in Wales, in collaboration with Welsh Government.
 
CHIC has developed a Dynamic Purchasing System (DPS) to procure Bidders of Domestic Energy Efficiency Retrofit Installation Services. Working in partnership, CHIC and its Welsh members will deliver energy efficiency solutions. The Optimised Retrofit Project will create better homes across Wales.
 
The DPS is also providing consultants and contractors to support a range of Fire Risk Assessment and Fire Safety works across Wales.
 
In line with this new service, CHIC has expanded and created a dedicated team based in Wales - Katie Carey (Procurement Manager), Jackie Leonard (Head of Projects) and Michael Klotz (Procurement Coordinator) took the opportunity to meet members and partners in Wales, to discuss how CHIC’s DPS can add value to them.
 
 
 




Out of Condition

Out of Condition

Wayne Hughes, associate from CHIC’s Managing Agent ARK Consultancy talks about The Perception Gap Between Stock Condition Survey Results and Reality and Where It all Went Wrong.

It seems that we have got to a point where hardly a week goes by without another damning report, investigation or announcement by the government, housing regulator, housing ombudsman, the media or tenant advocates into the stock condition related failures levelled at social landlords.

Yet, pick up the annual report of any social housing organisation and you couldn’t help concluding that the sector has a firm grip on the condition of its stock, and whilst this is definitely the case for some, it is not the case for many.

It would also be easy to conclude on the back of recent increases in investment on existing stock (mainly directed at undertaking building safety work that mostly should already have been part of the day job) that the quality of social housing has increased by 510% and that 75% of statistics are made up.

The sector now finds the claims it makes about the condition of its stock being caught out on an alarmingly regular basis. The latest example being a sudden realisation that social housing organisations wouldn’t be able to meet the 1 October 2022 deadline for ensuring homes were fitted with basic smoke and carbon monoxide detectors, and would need to self-refer to the Regulator of Social Housing (RSH).

Read More

CHIC’s latest webinar discusses what landlords need to know about Smoke and CO Alarm Regulations 2022 and Minimum Standards for Electrical Safety. You can find a full recording of this here