CHIC CHAT




Governance

Headlines from CHIC’s Board Meeting

 

CHIC’s Board of Directors meet quarterly, to review the consortium’s performance against the agreed 5 year business strategy. At the last meeting in December 2022, the Board:

-   Appointed a new member representative director with finance expertise – Caroline Lawley, Head of Finance at Connexus

-   Agreed the selection process for a new Independent Chair who, once appointed, will join the Board to assume the Chair’s role in mid-2024

-   Approved an updated Social Value Strategy, reflecting the recent launch of Communities & Housing Investment in People (CHIP), CHIC’s associated charity.

-   Decided to use an external survey company to review member and supply chain feedback in the Spring of 2023

-   Reviewed progress against the years operational and financial targets

-   Agreed the programme for the 2023 CHIC Conference and Exhibition, to be held on 24th May in Telford

-   Received a presentation from Searchflow – a CHIC framework provider that delivers a comprehensive property search service.

CHIC’s Board currently comprises ten directors. Eight joined as representatives of members and two are independent, including the Chair.

If you have any questions about CHIC’s governance and the role and work of the Board, please contact CHIC’s Chief Executive, John Fisher (jfisher@chicltd.co.uk).



A Members Story

 

Member: Camphill Village Trust
Sector: Charitable

Services: Stock Condition Survey & Energy Performance Certificates
Lead Partner: Martin Gladwin


Description of Project

Camphill Village Trust, a recent new member, contacted CHIC with an urgent requirement for Stock Conditioning Surveys. The project requirements were reviewed and CHIC solutions were proposed to the member. Camphill Village Trust decided to utilise the Consultancy Services Lot 5 Housing and Asset Management Framework via a Direct Award. A contract was put in place swiftly, supported by a rigorous business case, and mobilisation commenced.

Camphill Village Trust supports adults with learning disabilities, providing supported living and day placement opportunities in 10 communities throughout England.  Most sites are in rural locations, but some are within busy town environments.

Rapley’s Housing Consultancy were commissioned in August 2022 to complete a 100% external and internal stock condition survey of Camphill Village Trust’s diverse portfolio of 343 residential properties, including Energy Performance Certificates. The surveys were to determine the current condition and future maintenance requirements of the properties, informing a proactive property investment strategy.

Following comprehensive analysis of the portfolio, Rapley’s commenced surveys in September 2022 and completed all site work in early November 2022. They worked in close partnership with Camphill Village Trust from the outset, engaging positively with staff and residents at each community, enabling efficient completion of all survey work with minimum disruption to staff and residents.

The portfolio comprises many unusual and challenging buildings, drawing upon Rapley’s extensive range of surveying and Energy Assessor skills.

All surveys were completed using Rapley’s bespoke stock condition survey application, issuing their reports, survey data, photographs and Energy Performance Certificates to Camphill Village Trust in December 2022.

 

Comments from Robin AsquithHead of the Natural Environment, Camphill Village Trust

“Rapley’s was commissioned based on our expertise and displaying a comprehensive understanding of what the Trust wanted. The communication was on time and precise throughout the survey work. Our sites are complex with a wide range of property types, many of which aren’t standard. This didn’t phase Rapley’s, and they were professional and understanding when visiting all our sites. They delivered the project on time and on budget, providing us with the depth of knowledge we required to best manage our properties.”

 

Comments from Joanne HeyesHead of Member Services, CHIC

“It was a pleasure to visit this amazing charity and learn about what they do as an organisation. The contract was implemented between both organisations swiftly so that the works could commence on time.  CHIC supported Camphill Village Trust to award an ideal contract for their project and we hope we can continue to support them in the future.” 

 



Mira Showers

 

Mira HeatCapture™ is an innovative system that recycles the heat energy from waste shower water to warm the incoming water supply. The wastewater heat recovery system increases the efficiency of a domestic heating system, as the boiler requires less energy to heat water. The system has been specifically developed to ensure conformity to the revised Part L regulations and meet the Future Homes Standard

Mira HeatCapture™:- Saves energy, simply - Innovative design and sustainable materials combine to deliver KIWA Approved efficiency of up to 64%.- High performance, at its core - A unique ridged core increases the surface area - ensuring excellent heat transfer performance.- High efficiency, low cost - Our innovative dual wall system offers one of the highest SAP points-to-cost ratios available.- Ready-to-go installation

Backed by decades of installation expertise, we’ve made Mira HeatCapture™ easy to fit  with all parts supplied. So, installers spend less time on-site.

With cost-of-living increases and ongoing energy price rises the Mira’s HeatCapture also supports the homeowner by reducing energy bills. A family of four can save up to £180 a year and as energy prices increase, so will the scale of the saving.

Tested and certified by WRAS, KIWA, BRE as well as being SAP registered and EN1717 compliant, the Mira HeatCapture™ has undergone rigorous testing and validation to ensure its performance, quality and longevity meet the high standards the brand has built its reputation on.  

 

Mira Assist Bath Filler+

The Mira Assist Bath Filler+ combines easy to grip controls, designed for inclusive use, with an integrated valve isolation ensures annual TMV2 checks can be completed quickly and easily with no specialist training.

The Mira Assist Bath Filler+ has been designed specifically for the Social Housing sector and incorporates patented Iso-ProTM technology. To reduce the risk of scalding, the TMV2 valve ensures the precise mixing of hot and cold water, even if water pressure changes in the house due to other appliances being used.

With the recommendation that all TMV2 valves be maintained annually, checks can be time-consuming and costly due to their location usually being underneath the bath; because the Mira Bath Filler+ incorporates isolation valves in its arms, the need to remove the bath panels is negated – saving time and money. The Iso-ProTM technology, allows the valve to be isolated in the arms of the product, allowing for easy servicing, testing and replacement.

For more information: https://www.mirashowers.co.uk/

 

 

CHIC’s Merchant Services

CHIC’s merchant services and materials frameworks and Dynamic Purchasing System allow members to work directly with a wide selection of market leading suppliers for materials and merchant services. We can offer an over the counter solution, van stock management with delivered services or bespoke fully managed stores. Detailed price catalogues and monthly management information help members to achieve greater workforce and materials purchasing efficiencies, right down to each individual operatives needs.

 
 



Procurement Bill

 

Procurement Bill

Update on the New Procurement Bill
CIPS Webinar on the New Procurement Bill - took place in November 2022 hosted by the Chartered Institute of Procurement & Supply (CIPS), led by Biyageh Barry, CHIC Procurement Manager and facilitated by Anthony Collins Solicitors.

The session brought together over 100 procurement and supply chain professionals and legal experts on the same platform to discuss what’s new, where we are and what’s next in the new Procurement Bill. The event was geared towards enhancing better understanding of the new procurement rules that contracting authorities need to be aware of, to drive compliance and mitigate any potential legal and reputational risks.

The session covered a broad range of topics relating to the Bill, but the most relevant and interesting topics were updates on:

Procurement Objectives – All procurement above the threshold must be run in line with the following objectives. - Delivering value for money (maximizing the 3 Es – Economics, Effectiveness and Efficiency).- Maximizing public benefits (Social Value).- Transparency in sharing information with tenderers. (This remains ambiguous in terms of objective for procurement exercise – this is rather seen as a way of carrying out procurement to achieve the defined objectives)- Integrity – acting and being seen to act with integrity. (The same above)

Old Procurement Procedures include:- Open procedure- Restricted procedure- Competitive with negotiation procedure- Competitive dialogue- Direct Negotiation without advertisement based on grounds of extreme urgency – Reg 72.

This has now been narrowed to three procedures:

- Open Procedures – same as in the old regulation- Direct award – limited circumstance on currently- Competitive flexible procedures – This consolidates all the other procedures; restricted, competitive with negotiation, competitive dialogue, etc.

Award Criteria – changing from MEAT (Most economically advantageous tender) to MAT (Most advantageous tender).

The standstill period now reads 8 working days. No big difference, just to avoid the confusion of when the 10th day of the standstill falls on a weekend.

Frameworks – In addition to the usual closed framework, there will be an open framework. This can run for 8 years, with the opportunity for new suppliers to join at the mid-way point.

Dynamic Purchasing Systems (DPS), replaced by the Dynamic Market, will have the potential for direct award. There are as yet few details about how it is intended to operate, so watch out this space for more clarity.

Notices – The number of notices has increased under the New Procurement Bill, as summarized below:

 
 
 
What’s Next
 
- The Bill is currently in the House of Commons and has already had a second reading.
- It is due to take c.9 months to make its way through Parliament/Regulations in parallel.
- It is expected to receive Royal Assent in mid-2023.
- There will be a 6 month "Go Live" period allowing for learning & development, so we can expect hopefully ‘go live’ early 2024.
 
If you would like to know more, please get in touch with CHIC’s procurement team at tenders@chicltd.co.uk
 
 



Welsh Housing Quality Standard (WHQS)

 

Welsh Housing Quality Standard (WHQS)

Social Housing Bill

The existing Standard WHQS has been in place for over two decades. It was felt that it requires updating to reflect changes to how people live, work and feel about their homes. It also needed to factor in decarbonising the Welsh social housing stock at scale.

In May 2022 Welsh Government sent out consultation documents to all Social Landlords in Wales for them to provide feedback by 3rd August 2022.

Welsh Housing Quality Standard 2023 [HTML] | GOV.WALES

Welsh Housing Quality Standard: draft (gov.wales)

In early February they published the findings. 

Wavehill were commissioned to analyse the findings and have produced this report.

Welsh Housing Quality Standard Consultation (gov.wales)

 

Here are some key statistics from the report which have particularly focused on the retrofit element of the report/standard. There were 202 fully completed responses of which 105 tenants and 32 social landlords.

  • 91% of social landlords felt that the new proposed Standards fails to strike a good balance between being bold and being achievable. In contrast, 79% of tenants agree that the Standard achieves a good balance.
 
  • Less than half (46%) of all respondents considered the timescale appropriate. Of those who disagreed, almost all of them believed that the target outlined in Part 3 (Homes must be affordable to heat and have minimal environmental impact) of the Standard was too soon.  Most social landlords (94%) disagreed, as did technical experts (63%) and representative bodies (60%). On the other hand, tenants were mostly supportive (62%).
 
  • The proposals suggest using Environmental Impact Rating (EIR) as a measurement to assess the carbon emissions of homes. An EIR is based on a calculation of annual carbon emissions from heating the home and water, ventilation and lighting, minus emissions saved by energy generation at the home. Overall, 85% of all respondents agreed with the measure. Whilst most technical experts were in agreement, 38% disagreed.
 
  • Where achieving EIR 92 within an individual home may be too difficult and/or costly, the proposals suggest that social landlords could balance that with more efficient homes that achieve a higher rate, or alternatively, through other defined Community Carbon Benefits. This provides landlords with a flexible approach to achieving net zero across their stock. There was broad support from tenants for this proposal, at 95% and representative bodies at 80%. In contrast, only 25% of social landlords and 38% of technical experts agreed with this target.
 
  • Social landlords sought further clarification on funding that would accompany the proposed Standard. The findings suggested that additional funding would support planning and enable more detailed understanding of feasibility of the proposals in terms of both scope and timescales.
 
  • While respondents recognised that they are not perfect and several solutions were presented as alternative options (such as using a kilowatt hour approach), there was a clear feeling that the EPC and SAP methodologies were considered by respondents the best available tool. This was considered the right approach given the level of standardisation and widespread recognition across the UK. However, technical experts provided notes of caution when using SAP methodology, such as ensuring a degree of flexibility to allow for the possibility in future to include other measures or alternative metrics as they evolve. From these perspectives, the SAP/EPC approach was considered by technical experts to be limited in its ability to guide responses because it models the energy efficiency of a home against a set of benchmarks which may be subjective.
 
  • Some respondents voiced concern that the proposed Standard could lead to some landlords taking a “path of least resistance.” This means that without sufficient incentive, they may assess that it is more cost-effective to simply dispose of older properties which require a lot of work and costs to meet the EPC A rating.

 

We now await Welsh Government to issue the final version of WHQS 2023, which will no doubt have implications for all social landlords across Wales.

If you would like to know more, please get in touch with Katie Carey, Procurement Manager (Wales) kcarey@chicltd.co.uk

 



CHIC Conference

 

Join CHIC and our exhibitors on 24th May at the Telford International Centre

Please use the following link to book your free place

 

It is no secret that thinking strategically will deliver better value outcomes from your asset management and development programmes, but it is not always that simple. CHIC's Conference will bridge the gap between strategic and operational delivery, to promote effective collaboration.

Operational teams are facing significant challenges, from the lack of skilled workers to changes in regulations. Our operational workshops will bring together experts from across the sector to address these issues.

Operational workshops include Delivering Net Zero, Fire Safety, Electrical Safety and Asset Grading.

 

Delivering Net Zero – Wales Optimised Retrofit and England’s SHDF Programmes

Buildings are responsible for approximately one-third of worldwide carbon emissions, and energy use in our home’s accounts for 14% of all emissions. One of the key problems that the industry faces is trust in technology. How do we deliver Net Zero without knowing whether the answers we possess now will be different in the future?

Fire Safety – Regulations and Best Practice

The HSE has said that there are fire safety concerns in 60% of the UK’s proposed high-rise buildings. The implementation of the Building Safety Bill and alterations to the Fire Safety Order will mean several regulatory changes that social landlords will need to understand to ensure their stock is compliant. How will the new regulations affect your day to day operations?

Electrical Safety – All You Need to Know

There were 14,858 accidental electrical dwelling fires in England in 2020-2021, 37% of which were caused by faults. The most common sources were cooking appliances, problems with installations and wiring, and other domestic appliances. The government has now launched a consultation into electrical safety but how is it going to impact the sector? Is there enough education for tenants to help prevent these issues?

Asset Grading – Learn from Others

Asset grading is often viewed as a simple process based on stock condition data. This does not take into account a wide range of other factors that influence asset performance. Transparency is key to understanding stock coupled with a robust asset management strategy, to ensure the right asset investment decisions.

Speakers include:

-  Darren Staniforth, CEF

-  Jamie Clarke, Keystone Fire Safety

-  Ted Pearce, Orbit

-  Bill Bates, Energy Billing

-  Jon Daley, G2M Group

-  Ian Davies, East Midlands Housing

 

This free event for delegates is not only for senior executives and board members, but also all operational asset management, development and procurement teams. There will be a mix of panel discussions and presentations, all geared to current issues. The conference will give you an opportunity to meet supply chain partners and meet representatives from other social landlords.

 

With thanks to our Headline Sponsor

 



CHIP

 

CHIP’s social value commitments through contracts
CHIC believes in influencing positive change through our procurement support to members. We incorporate social value objectives to help you bring positive experiences to the communities in which you work.  We commit to supporting you with your social value delivery through your contracts, focusing on the key areas of: Building Communities, Health & Wellbeing, Crime & Justice, Education, Skills & Jobs, and environmental impact.
CHIC has recently updated its framework for all social value commitments for all contracts procured through our frameworks and DPS.
All contracts are now required to deliver social value outcomes at a minimum of 1% of their annual turnover, where all contributions will need to be made clear at tender stage.  This will ensure that CHIC can support you in delivering social value objectives, ensuring they are effectively monitored and measured, throughout the duration of your contract.
We believe in ensuring that all elements of social value are captured, to ensure the impact on residents and local communities are measurable, showing short and long-term positive impacts.  CHIC doesn’t measure its outcomes by credits; what we commit to is to measure social value output in terms of its monetary and time value.  We believe this will provide an accurate overview of social value, with a wide range of data to fully demonstrate impact.

 

There are several ways in which social value can be created through contracts. This could include:

 
Recruiting apprentices within your workplace
Providing monetary donations to charities and community groups
Delivering ‘Tool Kit’ training to local residents to empower them to fix issues within their own homes
Donate surplus building stock to local community groups
Support community events
Host school and college students who are looking for career experience
Donate to local food banks
Volunteering within the local community

 

Every social value opportunity will provide a range of monetary values, that will be managed and calculated by CHIC’s Social Value Manager, supporting you to reach your minimum 1% contract commitment.

For more information regarding CHIC’s social value contributions, please contact Emma Macaulay, Social Value Manager enquiries@chipcharity.org.uk

 



Events at CHIC

 

Meet the Consortium (North)

DATE: Friday 10th March 2023
LOCATION:
Premier Meetings Chorley North, Moss Lane, Whittle-Le-Woods, Lancashire, PR6 8AB, United Kingdom

Join us at CHIC’s first Meet the Consortium event on Friday 10th March in Chorley for a coffee, light breakfast and a chat.  Learn how CHIC can support you to deliver your procurement needs for 2023 and beyond.

Do you know that you can use CHIC’s Frameworks and DPS as a Northern Member?

As a member owned asset management and procurement consortium, CHIC regularly engage with our members to ensure they are getting best value and efficiencies. Navigating through the diverse portfolio of frameworks and DPSs’ we have to offer can be complex, so we want to make things clear and tailor these to suit your requirements.

Over the years CHIC has expanded its geographic coverage and now has products and services that can be utilised by its members across all parts of the UK. Members requirements can differ based on geographical location, so our regional teams will work to understand their members local issues and requirements, to propose the best solutions for them. As your local member services representative in the North, I would like to use this opportunity to find out how we can become your go to procurement consortium, developing solutions that are influenced by you.

Register for your free place here.

 

 

HOW CAN WE HELP BUILD A BETTER WALES

DATE: Thursday 23rd March 2023
LOCATION:
Village Hotel Cardiff, 29 Pendwyallt Rd, Cardiff,CF14 7EF

The Welsh Government has made an ambitious commitment to reaching net zero carbon emissions for the public sector by 2030.

The scale of retrofit required to existing homes is an enormous challenge but it can provide for significant investment to the benefit of local communities.

Welsh Government is providing funding to Welsh social landlords through the Optimised Retrofit Programme (ORP). This draws from the principles set out in the “Better Homes, Better Wales, Better World” report.

The latest programme ORP3 (2022-2025) is focused on Affordable Warmth and understanding the best pathway to improved efficiency for each home and its residents. Its intention is to support the Welsh Housing Quality Standard 2023 (soon to be published). It also supports a test and learn approach to decarbonising homes, with a balanced risk appetite for embracing innovation.

At this roundtable event, we want to discuss how both social landlords and the supply chain can create effective delivery of the ORP, by ensuring that the sector has the right tools and solutions in place, with added social value.

Register for your free place here. 

 



MHFA Standard Training Course

 

The Mental Health First Aid (MHFA) Standard Training Course

Date: 13th and 14th of March 2023 Time: 9.30-4.30pm each day Cost:  £250 +VAT per person.*CHIC Members receive a 15% discount per registration. This will automatically be applied prior to invoicing.
To register and book for the MHFA training, please CLICK HERE.

 

Mental Health First Aid training is an innovative programme aimed at educating you about mental health and how to support someone who may be struggling with their mental well-being.

This program is designed to provide participants with the skills and knowledge needed to identify, understand, and respond to signs of mental health issues. This training makes you a first responder in your environment, thereby making a positive impact in the lives of those who are struggling with their mental health.

The Mental Health First Aid (MHFA) Standard Training course is split up into 4 manageable modules. 

- What is mental health?

- Suicide and depression

- Anxiety disorders

- Psychosis.

In each section you’ll learn how to:- Spot the early signs of a mental health problem- Feel confident helping someone experiencing a mental health problem- Provide help on a first aid basis- Help prevent someone from hurting themselves or others- Help stop a mental illness from getting worse- Help someone recover faster- Guide someone towards the right support- Reduce the stigma of mental health problems.

Additionally, attendees now get access to the MHFAider Support App® which provides training resources and ongoing learning opportunities so that MHFAiders® can improve their support skills on the job.

Through the app they can organise their roles with reminders and secure conversation journaling, to safely reflect on their work.

The MHFAider Support App® works to support the MHFAiders’® own mental health – the resources within can teach critical self-care skills, with the emotion tracker function allowing them to chart their own wellbeing. The app also provides 24/7 text support for when MHFAiders® are feeling overwhelmed or need guidance for certain situations.

 

CHIC’s management services are provided by a dedicated team under a fixed term and fee agency agreement with ARK Consultancy Limited (ARK). The Mental Health First Aid training (MHFA) Training organised by ARK gives an opportunity for CHIC members to equip their staff with the necessary skill to provide first aid to people in need of mental health support.